Effective Date: May 1, 2025
Last Updated: Sept 23, 2025

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At Prosper Health and Aesthetics (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, https://prosperwellspa.com, and interact with our services, including two-way texting, appointment notifications, and text marketing through our booking platform, Boulevard.

 

1. Information We Collect

We may collect personal information from you, including but not limited to:

• Full name

• Mobile phone number

• Email address

• Appointment details and preferences

• Information submitted through forms or SMS communications

 

2. How We Use Your Information

We use the personal information you provide to:

• Schedule and confirm appointments

• Send appointment reminders and updates

• Communicate about services you’ve requested

• Respond to inquiries and customer service requests

• Deliver transactional and service-related SMS notifications via our platform, Boulevard

 

3. Mobile Information & SMS Usage

By submitting your mobile number, you consent to receive text messages from us for appointment-related and service-related purposes.

We do not share mobile numbers or personally identifiable information with third parties or affiliates for marketing purposes. SMS communications will only be used to support your care and improve service delivery.

You may opt out of receiving text messages at any time by replying “STOP” to any message. For assistance, reply “HELP” or contact us directly.

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By submitting your phone number, you agree to receive SMS and phone calls (including automated or AI-assisted calls) from Prosper Wellspa regarding appointments, reminders, and promotions. Reply STOP to unsubscribe from SMS at any time.

 

4. Data Protection

We take appropriate security measures to safeguard your information. While no system is 100% secure, we use administrative, technical, and physical security measures to help protect your personal data.

 

5. Third-Party Service Providers

We do not sell, trade, or share your personal information with any third party or affiliate for marketing purposes. We may utilize third-party platforms, like Boulevard, strictly to support our internal operations, and such platforms are required to keep your data secure and confidential.

 

6. Your Rights & Contact Information

You have the right to:

• Request access to your data

• Correct inaccurate personal data

• Withdraw consent from receiving messages

To exercise your rights or for any privacy-related questions, please contact us:

Phone: (469) 699-5281
Email: txoffice@prosperwellspa.com
Address: 2950 West Camp Wisdom Rd.
Grand Prairie, TX 75052

 

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a new effective date.